Competition Terms & Conditions
CONDITIONS OF ENTRY “MAY 2022 CRUISE GIVEAWAY”
The Promoter
1. The promoter is Seaview (QLD) Pty Ltd trading as Clean Cruising (ABN 82 065 088 995) of Level 20, 167 Eagle Street, BRISBANE, QLD, 4000 ("Promoter").
Conditions of Entry
2. Eligibility information and the prize offered form part of these Conditions of Entry. An individual that renders themself an Eligible Entrant is deemed to have accepted these Conditions of Entry.
3. Entry is open to residents of Australia aged 18 years or older, who comply with the requirements set out in the “Eligibility for Promotion” terms stated in these Conditions of Entry ("Eligible Entrants").
4. Employees of Seaview (QLD) Pty Ltd, its related bodies corporate, and their immediate families are not permitted to enter. Immediate families include parents, grandparents, children and siblings.
5. Employees of any suppliers whose product is included as part of the Prize, or any Australian retail or wholesale travel company employees are not permitted to enter.
Eligibility for Promotion
6. The promotion commences at 12.01am AEST on Sunday 1 May 2022 and closes at 11.59pm AEST on Tuesday 31 May 2022 ("Promotion Period").
7. Eligible Entrants will be those who during the Promotion Period:
a. subscribe to the “Clean Cruising Club” with the Promoter by purchasing a membership; or
b. remain subscribed to the “Clean Cruising Club” as an active member with the Promoter for the duration of the Promotion Period.
8. Eligible Entrants must also correctly complete the details required at the time of purchase (Entry Details).
9. Any costs associated with accessing the Promotion remain the responsibility of each entrant.
10. An individual who complies with these eligibility requirements will receive one (1) entry only in the Promotion.
Selection of “Prize Winner”
11. There will be one (1) Prize Winner selected from the Eligible Entrants across the Promotion Period.
12. The Prize Winner must be able to provide a current, valid Australian Passport or Australian Driver’s License / other Valid ID to accept the prize.
13. The Prize Winner will be determined by a random computer generated prize draw completed within 7 days of the Promotion Period. The Promoter reserves the right to draw additional reserve entries and record them in case an ineligible entrant is drawn, if the Prize is not claimed by the Prize Winner or if the Prize Winner fails to comply with these Terms & Conditions. The Prize Winner need not be present at the draw.
14. The Prize Winner will be contacted by the Promoter via email or telephone beginning on the day of the draw or as soon as possible thereafter. The Promoter will make at least 6 attempts to contact the Prize Winner in the 14 days following the draw.
15. The Prize Winner will be announced by a live draw hosted by randomdraws.com.au, the draw will take place at the Promoter’s Head Office located at Level 20, 167 Eagle Street, BRISBANE, QLD, 4000 at 11:00am AEST on 7 December 2021. The winner will also be posted on the Promoter’s website and respective Facebook page by the next business day after the prize draw. Results will be published on
www.cleancruising.com.au and www.facebook.com/CleanCruising
16. The Prize Winner will have 14 days to claim the prize. If the prize has not been claimed by the Prize Winner before 5:00pm AEST on the 14th day after the Prize Draw, the reserve prize draw winner will be notified by email or telephone on the day. All terms applicable to the Prize Winner will also apply to any winner of a reserve prize draw.
17. Eligible Entrants who participate in the Promotion (including by accepting a Prize) consent to their name being announced at the websites listed in Clause 15 as well as in promotional emails ?if they are selected as the Prize Winner or the winner of a reserve prize draw.
18. The Promoter's decision is final and the Promoter will not enter into correspondence regarding the result of the promotion.
Prize exclusions
19. Exclusions are not limited to the following but unless specifically stated within the prize details it does not include any of the following:
a. International and domestic flights and/or transfers to and from departure port
b. All applicable documentation - such as passports, visa's
c. Any pre or post accommodation
d. Any additional onboard activities, shore excursions, independent sightseeing, restaurants, or beverages other than those included in the cruise fare
e. Travel insurance
Prize Details
20. The prize for this promotional period valued at $15,000 is an 11 night Western Mediterranean cruise on Viking Sea departing Barcelona on 18 November 2022 including:
- Prize includes:
- 1 night in a 5 star hotel in Barcelona
- Airport - hotel - port private vehicle transfers
- 7 nights cruise on Viking Sea in a Verandah Stateroom
- 3 nights in a 5 star hotel in Rome
- Port - hotel - airport private vehicle transfers
- Pompei, Amalfi Coast & Positano Guided Small group tour from Rome
- Cruise includes:
- One complimentary shore excursion in every port of call Free Wi-Fi (connection speed may vary) Alternative restaurant dining at no extra charge
- 24-hour room service
- Beer, wine & soft drinks with onboard lunch & dinner
- 24-hour specialty coffees, teas & bottled water
- Access to top-rated spa & state-of-the-art fitness center
- Self-service launderettes
- Port taxes & fees
21. The Prize Winner (by accepting a Prize) agrees that they will abide by the applicable terms and conditions for the use of the prize as notified by the Promoter and/or the prize issuer. If at any stage the Prize Winner fails to comply with these Terms & Conditions their right to the prize will be forfeited.
22. The Prize Winner and their travelling companions must be 18 years of age or older at the start of the promotional period.
23. The Prize must be taken on the date specified. Any alterations to the cabin type or occupancy will be at the expense of the Prize Winner. All components of the Prize must be taken together. Any changes or additions to the booking will incur a cancellation or amendment fee, at the expense of the winner. Each winner will be solely responsible for his/her companions, including ensuring that their companions comply with all applicable laws and regulations.
24. The Prize Winner must notify the promoter of the name, age, and contact details of the people that the winner wishes to nominate as his/her travelling companions along with any special needs or requirements a minimum of 6 months prior to the departure date listed in Clause 20. These details are to be provided in accordance with the supplier’s terms and conditions. Any subsequent changes to the nominated companions details will incur a $200 fee per change.
25. The winner must take the prize as offered. The prize can not be sold, used, donated or given away as part of another promotion and is not transferable or exchangeable and cannot be redeemed as cash or travel credit and cannot be cancelled for a credit, partial or full refund.
26. By accepting the prize, the winner gives express consent to the promoter to be able to provide his/her and their companions personal information to the suppliers to make and confirm their bookings.
27. All entries become the sole property of the Promoter. The Promoter collects your personal information so that it may process your entry, administer this Promotion and contact you regarding information on products or services that may be of benefit or interest to you. If you provide the Promoter with incomplete or inaccurate information or do not satisfy the Eligibility Requirements, your entry will be void. The Promoter may communicate personal information to external providers and organisations to which it may outsource certain functions. You may access and correct your information by contacting 1800 121 187 or emailing us at admin@cleancruising.com.au.
28. The winner is responsible for his/her requirement and that of his/her travelling companions, including obtaining at the winner’s expense, and obtain and hold, any required documentation necessary, including passports or recommended visas and health requirements. If the winner, and/or his/her companions, are unable to use any element of the Prize for whatever reason, including refusal of boarding or entry into ports, or participation in certain activities for health, behaviour or safety reasons, no compensation will be payable. Any part of the prize that is not taken for any reason will be forfeited.
29. If for any reason, any element of the Prize becomes unavailable for any reason beyond the promoter’s reasonable control, then a similar prize element of equal or greater value (including an alternative travel prize as specified by the promoter) will be awarded to the winners in lieu. If for any reason this Promotion is not capable of running as planned (including, but not limited to) infection by computer virus, bugs, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may take any action that may be available including cancelling, terminating, modifying or suspending the Promotion. The Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process.
30. Room configuration is either twin-share or double. Room type may vary by prize. Cabin type and location requests cannot be accommodated.
31. The winner and his/her traveling companions take the Prize entirely at their own risk. The Winner and his/her travelling companions also agree that the prize may be of a different travel standard or with different inclusions to their past cruise experiences and agree to accepting the prize for the prize experience that is offered.
32. Taking the Prize is also subject to any prevailing terms and conditions of any accommodation/transport/services/transfers/ticket providers, and in particular, any health, behavior, age, and safety requirements. The Prize Winner's acceptance of the prize, is acceptance of each supplier’s Terms and Conditions which will be communicated by the Promoter. Any tickets or vouchers issued as part of the prize are subject to prevailing terms and conditions of use, are only valid for use within the stated duration on the tickets or vouchers issued, and are not replaceable if lost, stolen or damaged.
33. The Prize Winner will be responsible for any tax liability where applicable.
34. The Prize Winner, by accepting the prize, gives express consent for the use of his/her and their companions name, suburb of residence and image for promotional and marketing purposes.
35. To the extent permitted by law, the Promoter is not responsible or liable for:
a. inaccurate/incorrect transcription of entry information;
b. purported entries that are not received for any reason, including because they are lost, misdirected or stolen, or that are received, but are late, illegible, incomplete, sent with insufficient postage (where entry is by post), or sent other than as directed in the entry instructions;
c. any problems or technical failures of any kind, including malfunction of any telephone network or lines, computer online systems or network, servers or providers, computer equipment, or software;
d. the unavailability or inaccessibility of any service whether or not caused by traffic congestion on the Internet or at any website;
e. unauthorised human intervention in any part of the promotion;
f. electronic or human error which may occur in the administration of the promotion;
g. any loss suffered or sustained, to person or property and including, but not limited to, consequential (including economic) loss in connection with the arrangement for supply, or the supply, of any goods or services by any person to a Prize Winner and, where applicable, to any family/persons accompanying a Prize Winner. Nothing in these Conditions of Entry limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”).
Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions.
36. The Promoter will not be liable for personal injury suffered in connection with the participation in this promotion or with the use of the prize offered, except to the extent caused directly by the Promoter's negligence. To the extent permitted by law, the Promoter and its related entities and its and their respective directors, officers, employees and agents, will not be liable for any personal injury, loss or damage, whatsoever which is suffered or sustained (including, but not limited to) indirect or consequential, financial or other loss) to or by a winner or any person accompanying a winner.
37. The above conditions do not affect, and are not intended to affect, any rights a consumer might have, which cannot be excluded under applicable consumer protection laws. To the fullest extent permitted by law, any liability of the Promoter or its servants or agents for breach of any such rights is limited to the payment of the cost of having the prize supplied again.
38. The personal information of entrants will be collected to enable the Promoter to administer and promote this promotion and to market the Promoter’s services to entrants. The personal information of entrants will be held and used in accordance with the Clean Cruising privacy policy which is available at https://www.cleancruising.com.au/privacy-policy. The personal information of entrants may be provided to others assisting with this promotion, including prize suppliers, and to authorities that regulate this promotion but otherwise at all times in accordance with our privacy policy. If an entrant fails to provide their personal information in this regard they will be unable to participate in the promotion.
39. The Promoter reserves the right to amend these Conditions of Entry or to cancel, alter or amend the promotion at any stage if deemed necessary in its opinion or if circumstances arise outside of its control without awarding any compensation. These Conditions of Entry shall be subject to the laws of Queensland, Australia.
40. These Conditions of Entry shall supersede all other prior terms and conditions, understandings, arrangements or agreements, whether verbal or written, in relation to the promotion. This promotion is a game of chance. Skill plays no part in this promotion.
Terms & Conditions apply. Entry requires subscription to the Clean Cruising Club. Visit www.cleancruising.com.au/club for full terms and conditions & to enter.
License numbers: ACT - TP 22/00697; SA - T22/536